Christmas T&Cs
Christmas T&Cs 2026
Christmas Party & Christmas Dining
- If you need to cancel, please let us know at least 2 weeks before your booking, or we won’t be able to refund your deposit. Sadly, we can’t accept travel or weather disruptions as reasons for cancellation.
- Pre-orders are due 2 weeks before your booking along with a pre-payment and must be submitted through the provided link only. Any changes or cancellations made less than 1 week before the booking will still be charged in full.
- All guests will be required to dine from the Festive Set Menu, ensuring a smooth and enjoyable experience for your group.
- We will hold your table for up to 15 minutes after your booking time. Beyond this, your table cannot be guaranteed, and deposits will be forfeited in the event of a no-show.
Private Hire
General Terms
- Anyone who looks under the age of 21 may be asked to provide valid photographic ID. We accept a driving licence, passport or PASS-approved ID card.
- No externally sourced food or beverages may be brought onto the premises without prior written agreement from the Venue. Where external suppliers are approved, full details including item lists, quantities, and load-in/load-out times must be provided in advance. Corkage fees and/or a food disclaimer may apply.
- The Customer is responsible for any damage to the Venue, including fixtures, fittings, equipment and décor within the booked space. Any damage must be paid for in full.
- The Venue accepts no responsibility for any personal items that are lost, stolen or left unattended on the premises.
- All spaces are subject to maximum capacity limits. Any increase in guest numbers must be agreed in advance and will be subject to capacity and safety regulations.
- Deliveries or collections relating to your event that fall outside of booking hours, standard trading times, or require additional staffing may incur an additional charge.
- CCTV is in operation throughout the Venue at all times.
- Menus are indicative and subject to change. We use fresh, seasonal ingredients and reserve the right to substitute items where necessary. Your Event Manager will advise of any significant changes prior to your booking.
- The Venue may from time to time use photographers for marketing purposes. If you do not wish to be photographed, please inform your Event Manager in advance of your booking.
Payments & Minimum Spend
- The quoted minimum spend is based on the initial enquiry details, including date and guest numbers, and may be subject to change if these details are amended.
- A non-refundable deposit of 50% of the minimum spend is required to confirm the booking, unless otherwise agreed in writing.
- Deposits will be deducted from the final bill on the day of the event.
- The remaining balance is due by Monday 2nd November 2026 or 4 weeks prior to the event date, whichever is earlier, unless otherwise agreed in writing.
- A discretionary service charge of 12.5% will be added to all food and drink purchases on the day, which goes directly to the team. This does not contribute towards the minimum spend.
- Changes in head count for your event do not have any bearing on your pre-agreed minimum spend.
- Bookings are confirmed only for the times stated in the contract.
- In the event of non-attendance, all payments made are non-refundable.
- The minimum spend must be met on the day. Any additional charges must be settled in full prior to departure. Any unspent balance will be forfeited.
Cancellations & Amendments
In the event of unforeseen circumstances, please notify us as soon as possible via your Event Manager. We will always endeavour to offer an alternative date or venue where possible; however, this is subject to availability and at the Venue’s discretion.
Please note that disruption due to industrial action, public transport, road access, or adverse weather conditions will not be accepted as valid grounds for cancellation. All cancellations remain subject to the agreed Cancellation Terms.
Deposit
A non-refundable deposit of 50% of the agreed minimum spend is required to confirm all Christmas private hire bookings.
For cancellations:
- More than 45 days prior to the booking date: The non-refundable deposit (50% of the agreed minimum spend) will be retained.
- 15-45 days prior to the booking date: We retain 75% of the agreed minimum spend.
- Less than 15 days prior to the booking date: We retain 100% of the agreed minimum spend.
Deposits and payments are non-refundable in the event of a no-show.
Data & Privacy:
Please see our Privacy & Data policy here: